Our goal is to design and manufacturer beautiful, high-quality products that you and your family will enjoy for years to come. If you have a quality issue with any of our products, please reference the guidelines below regarding our returns process.

Processing a Return

  • If you are not happy with your item for any reason, you may return it within 30 days for a full refund or store credit.*
  • If your product has a manufacturer defect, you can return it for a full refund or credit within 120 days. See full Warranty details here.
  • Please note: if you are returning a sale item, the refund amount will be of equal or lesser value to the price at the time of purchase.
  • Please allow 7-10 days for your refund/credit to be processed after the item is received in our warehouse.
  • Cancellation requests are not guaranteed. If your order is already processed or shipped, you will need to start a return below.


What do I do if items are wrong or missing?

Please email us at and we will quickly issue a credit or replacement.

Can I return a product directly to Little Unicorn if I purchased it through a third-party retailer?

Unfortunately, no. Please work directly with the retailer from whom you purchased the item.  

Who is responsible if a package is “undeliverable” or lost?

Little Unicorn is not responsible for lost/stolen packages or packages deemed as Undeliverable or “Return to Sender”.

If you have additional questions, please reach out directly to our customer care team at They will be in touch to help resolve any concerns you may have.

* When returning an un-damaged item, the original shipping charge will not be refunded and the return shipping amount will be deducted from your total refund.